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1. Website users

It is not necessary for you to be a registered user to place an order on our website. Nevertheless, registering is recommended. We care about your privacy! The connection between you and our web server is established via the HTTPS protocol and cannot be eavesdropped on. The information you provide on the site will not under any circumstances be shared with any third parties.

2. Payment method
All payments are processed by PayPal. Note that PayPal also allows customers without PayPal accounts to make secure payments. Please contact us if you encounter any problems or wish to pay by bank transfer.

3. VAT
3.1. Customers outside the EU will not be charged VAT
3.2. Bulgarian customers will be charged VAT
3.3. VAT will be charged to all other clients located in the European Union member countries who do not provide a valid VAT number. The validity of a VAT number is verified automatically using a service on the European Commission's website. This verification might be unavailable due to circumstances beyond our control. If you provide a valid VAT number at the time of purchase yet are still charged VAT, this means there is a problem with your number's verification or the website's service is temporarily unavailable. In this case you can try again later or contact us to manually place the order.

4. What's next, after purchase
After your payment is complete, you will receive access to the customers area, where you will be able to download the product and the payment invoice.

5. Warranty
5. 1. Each new product purchased comes with a one-year subscription service for new versions.
5.2 Terms of subscription services:
The subscription is only valid with a payment invoice, software license and if the product was installed and used according to the "terms of use".
5.3. Terms, conditions and prices for continued maintenance subscription:
- 20% of the current price (at the time of renewal) for the same product and set of options if the subscription is renewed within one month of expiry of an existing one.
- 40% of the current price (at the time of renewal) for the same product and set of options if the subscription is renewed between 1 month and 12 months of expiry of an existing one.
- 100% of the current price (at the time of renewal) for the same product and set of options if the subscription is renewed more than 12 months of expiry of existing one.

Ada - Soft Ltd reserves the right to amend the warranty support renewal regulation.


 
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Risk matrix
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Materiality
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Sampling
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Audit methods development
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Conducting and documenting an audit
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Audit file export
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